diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 3706545420
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you still don't receive the OTP, click on "send OTP" again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and use the updated app without any problems. This should ensure a smooth and seamless experience.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw earnings from actual gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which should include saving your Aadhar card, UPI, and all relevant bank information. This is a necessary step to ensure a smooth experience in the app. Saving these details will help facilitate your interactions within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've won while playing games with the bonus amount. The bonus winnings are separate from the bonus itself and can be withdrawn as cash.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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Our dedicated team of customer support is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. We strive to provide a seamless and personalized experience for all our players, whether you're new to online casinos or a loyal member of our community. In addition to our exceptional support, we offer generous bonuses and promotions tailored to reward both new and existing players. At diamond exchange, we prioritize creating a secure, fair, and exciting gaming environment, making us your top choice for online casino entertainment. Our commitment to customer satisfaction, combined with our state-of-the-art gaming platform and wide range of games, ensures that you'll have a thrilling experience every time you log in. We're dedicated to building long-lasting relationships with our players, and we're always looking for ways to improve and innovate to meet your needs and exceed your expectations.